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Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you don't choose an option on that dialog box, Outlook won't let you do anything else. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. Some things you do in Outlook ask for confirmation.
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If those steps don't work, see Need additional help? at the end of this article. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.Ĭlose Outlook, and then open it normally. In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter. In Windows 10, choose Start, type Outlook.exe /safe, and press Enter. Launch Outlook in safe mode by choosing one of the following options. If Outlook stops responding at a screen that says "Processing," you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem. Start Outlook in safe mode to fix "Processing" screen We've presented the potential solutions in order from quickest to most time consuming. There are a number of possible reasons for Outlook to behave this way. Lessĭid you get an Outlook not responding error? Is Outlook stuck on a screen that simply says "Processing"? Or does Outlook freeze or stop working when you're opening a file or sending an email message? Repeat this for each Office process listed.Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013 More. Select an Office process and then choose End task.
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Under the Processes tab, locate all Office processes. Right click on any space of the Taskbar and select Task Manager.
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To work around the issue, you will need to end all Office processes that are running and disable the presence features. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you end those processes it may enable Outlook to then open normally. You may notice that if you open Task Manager that other Office processes are unexpectedly listed even though you did not open the application. After updating to Current Channel Version 1905 (Build 11629.20196) and higher, Outlook may hang at loading profile or won't start.
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